Blog
Read marketing, customer service, sales, loyalty and productivity blog content.
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How to turn holiday shoppers into loyal customers
December 04, 2020While the first lockdown on the Covid-19 has changed our lives and working routines, we would have never imagined, the autumn lockdown that has followed the ‘’carefree’’ summer season, was surely set to bring the big change to our customer habits, as well.
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Black Friday 2020; survival of the fittest or CX’s time to evolve?
November 24, 2020Yes, Black Friday is definitely about sales and seeing these numbers grow, but does this really tell the whole story? Surely, keeping your focus on the best deals and bigger profits is the idea, but there is also an underlying challenge, not to be left unnoticed.
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How to sail through Black Friday 2020; the retailers’ guide
November 12, 2020November 27th is the day of the upcoming Black Friday, with retailers trying to prepare their online sites to withstand the growing numbers of online shoppers at the same place, in a complicated equation very hard to solve.
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7+1 tips to boost team motivation
October 19, 2020There could be times when all the right collaboration tools are there, so is the team’s skillset, yet magic doesn't seem to happen and you don’t exactly know where to look into, tools or people?