The Customer Experience in the retail world

It is a fact that the backbone of retail has always been physical sales, having customer experience being correlated with the corresponding physical elements and touchpoints. As the world of retail is evolving through e-commerce, retail customer experience has also evolved.

how-to-make-work-from-home-work-ebook

How to make work from home... work FEBRUARY 01, 2021 An important accomplishment for the Pobuca platform which is certified by Microsoft as an integrated system of added value in the Dynamics 365 ecosystem. Pobuca has created the ultimate remote working guide, with the most efficient DOs and DONTs!The COVID-19...

as-our-digital-selves-are-paving-ai-way-ebook

As our digital selves are paving AI’s way FEBRUARY 01, 2021 An important accomplishment for the Pobuca platform which is certified by Microsoft as an integrated system of added value in the Dynamics 365 ecosystem. Αs our consumer experiences are shaping us in the real world, so are our online...

How to measure Customer Experience 

Customer experience is the overall feel you leave with your customers after their interaction with you, a projection of their experience on how they think of you as a brand, and the only way that could ultimately lead to brand loyalty.

Leverage digital customer engagement

In today’s digital world, consumers want their relationship with each brand to grow into something more meaningful, making businesses to be having to work harder than ever to keep customers engaged and happy, to keep their customers loyal and satisfied.

Microsoft Dynamics 365: a CRM for your needs

CRM stands for customer relationship management. It's a category of integrated, data-driven software solutions that improve your interactions your customers. CRM systems help you manage and maintain customer relationships, track sales leads, marketing, pipeline, and deliver actionable data.