Companies are using mobile computing to improve communication with the field, increase productivity, streamline work processes, and enhance customer service and loyalty.
Optimize operations by giving access to your technical team, at any time in all necessary information about the customer (Customer Management), such as previous visits and the desired route to be followed in order to fulfill its tasks - anytime, anyplace. Increase first-time-fix rate.
Field service software solution can be used for:
- Scheduling and routing optimization
- Automated vehicle location
- Driver logs and hours-of-service tracking
- Inventory management
- Field worker management and driver safety.
Mobile software may use databases containing details about customer-premises equipment, access requirements, and parts inventory.
Our ultimate solution powered with Advanced Analytics, Dashboards and B.I. Reporting & Assets Service History Tracking in order to evaluate performance and reduce overhead or administration costs of paper-based FSM.